Privacy Policy


Concept and production:

EMPETEL.ES undertakes not to use the data provided by its customers other than to correctly respond to the requested requests. This information will only be transferred to companies that collaborate in the provision of the service (such as carriers). They will not be transferred in any other case.

Nor adware shipments will be made. Only the newsletter will be sent to customers who request it.

In accordance with current legislation, all EMPETEL.ES customers have the right of access, rectification, cancellation and opposition of their data. In addition, at any time, the client may express his desire not to receive any type of advertising.

To exercise these rights, customers can contact by email: or by postal letter to this address: EMPETEL PHONE CENTER S.L. C / Empratriz Eugenia, 17 cp: 18002 Granada.

For the use of our website it is necessary to use cookies. Cookies are used for the purpose of (describe the purpose for which cookies are used) if you wish you can configure your browser to be notified on the screen of the reception of cookies and to prevent the installation of cookies on your hard drive. Please refer to the instructions and manuals of your browser to expand this information. ”

This WEBSITE uses cookies, which are small files that are downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user. The data generated in the user's computer allows us to obtain the following information:

The Web makes use of Google Analytics, an analytics service of Google, Inc. ("Google"). Google Analytics uses cookies, text files located on your computer, in order to carry out a Web analytics about the way users use the Web. The information generated by the cookie about your use of the Web (including your IP address), will be transmitted and stored by Google on Internet servers in the United States. Google will not associate your IP address with any other data available to Google. You can refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser, however, you should know that if you do so you may not be able to use the full functionality of this website. For more information about Google Analytics, click here: <href = ""> privacyoverview.html

In addition, you can prevent the registration of the data provided by the cookie to Google regarding the use of the website (including your IP address), as well as the processing of this data by Google by downloading and installing on your computer the browser plugin available through the following link:

You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer.

For more information about Firefox click here:

For more information about Chrome, click here:

For more information about Explorer click here:

For more information about Safari click here:

For more information about Opera click here:

Resolution of online litigation in matters of consumption in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available at the following link: http: // ec.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.

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